Capstan Services have extensive knowledge of telecoms technology to ensure your schools communications are always available, easy to use and provide a stress free experience for both parents calling the school and staff calling out.
There have been many leaps forward in the technology used in telephone systems over the past 10 years, this has meant that the cost of implementing or upgrading a system has greatly reduced. In the past they were portrayed as a specialist technology that required expensive on going finance and support agreements, thankfully this has now changed.
With many schools using a small number of handsets and largely receiving inbound calls requesting information, this means even greater cost savings can be made by selecting a suitable call package.
Modern telephone systems bring a wide range of features and functionality that until recently were only available to large business or were seen as call centre capabilities. Handsets are now designed to be more reliable, easier to install, easier to move around and all have the same features, whether used in reception or in an office.
You may have heard the term VoIP (Voice over Internet Protocol) this is a technology that has been around for some time but has recently started to be adopted by school’s and business. Inside your school it will mean you can use your data network to connect your phones to the system, it can also be used by your system to send calls to the outside world and of course receive incoming calls.
If you would like us to look at your existing system, maintenance agreement and telephone lines, please feel free to contact us.